Adding Clients/LOB/Department

Navigation Path

• Settings → Clients / Line of Business / Department
• This page displays the list of existing clients along with their active jobs, status, and action options.

Figure 1: Navigation Path

A. Add New Client / LOB / Department

• Follow the steps below to add a new Client / LOB / Department:
• Open Add New Form
• Click on the “+ Add New” button located at the top-right corner of the page.

Upload Logo (Optional)

• Click on Choose File to upload the client’s logo.
• Supported formats: JPG / PNG / SVG.
• Note: If the logo is not uploaded, the system will use the default logo for communication and candidate interactions

Enter Name

Save

• Click on Save to create the Client / LOB / Department.
• The new entry will now appear in the listing page.

B. Edit Client / LOB / Department

You can edit the name or logo of an existing client by following these steps:

Select Client

• From the Clients / LOB / Department list, locate the required entry.
• Click on the Edit icon under the Actions column.

Update Details

• Update the Name if required.
• Replace or remove the existing Logo if needed.
• Click on Update to save the changes.
• The updated details will reflect immediately.

C. Type & Parent Selection

When creating a Line of Business or a Department, the entity must be linked to a parent.

• Select the Type first – Client, Line of Business or Department.
• Selecting a Parent is mandatory for a Line of Business and a Department.
• The Parent dropdown only displays valid options based on the Type selected, so an entity cannot be placed under the wrong level.

D. Entity Branding

A single branding option is now available on the Add / Edit form: “Show this entity's branding to candidates”.

This controls whether the entity's name and logo are shown to candidates across:

• Job Application
• AI Recruiter Screening
• AI Video Interview
• Emails and WhatsApp messages
• Document upload and offer pages
• Other candidate communications
• Branding ON – candidates see the selected entity's name and logo.
• Branding OFF – candidates see the Parent Company branding instead.

Note: The Careers Page always shows your workspace branding, regardless of this setting.

E. Client Submission Notification Recipients

Notification recipients for Client Submission can now be configured at the Client level.

• Add the default Submission Recipients while adding or editing a Client.
• These recipients are added automatically when a recruiter creates a job for that Client.
• For a Line of Business or Department, recipients are inherited from the parent Client.
• Recipients can still be added, removed or overridden while creating a job when required.

Additional Notes

• Only users with appropriate admin access can add or edit Clients / LOB / Departments.
• Activating or deactivating a client can impact job visibility and workflows.
• Parent selection is mandatory for a Line of Business and a Department; the dropdown only offers valid parents.
• Branding and Submission Recipients set on a Client flow down to its Lines of Business and Departments unless they are overridden.

Value for You

• Organize jobs and hiring workflows efficiently by Client, LOB, or Department
• Maintain consistent branding with client-specific logos in candidate communication
• Improve visibility and tracking of active jobs across teams
• Easily manage and update business structures from a centralized location
• Helps keep hiring operations organized, scalable, and easier to manage